let’s talk for a minute about OWNING your customer experience. This same concept can be applied to the experience they get when they walk into your store, the experience they receive when they start a new service with you, etc… but for today let’s talk about the experience they receive from your company when they visit you online. I’m not just talking about just your website, when they visit you ANYWHERE online!
Use this guide to map out your customer’s experience online, just me you won’t regret it!
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