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Website Maintenance

These maintenance plans are here for one reason only: to help you run your business more effectively.

We want to be the middleman between you and your website to take some of the stress away. You need to focus on customer retention, sales, marketing, etc… and not have to know what version of the MySQL database you are using, what the heck a nameserver is and whatever kind of magic is making your forms deliver to your inbox when someone visits your site. Let us take care of the day to day maintenance for you so you can take care of business.

What is the benefit for having us maintain and host your website?

For one, peace of mind! We take on the responsibility of maintaining your website so you don’t have to.

Second, we live on a dedicated server (WP Engine)! This means your website will ONLY live on a server with fellow Oakes Creative House clients. What does this mean?

  1. We have more control of server maintenance 
  2. Faster loading times
  3. Enhanced security

Since your website only lives among other OCH websites, we have more control over the collective security and speeds. Whereas, you run the risk of one site’s bad actions negatively impacting your site on servers with many websites. That’s no good!

With these maintenance options, you can pick a package that best suits your needs and your budget. Looking for other options or a different budget? No problem, I can cater a package specifically to your needs.

Why keep your site updated?

With websites in content management systems such as WordPress it is absolutely critical that you keep the core files, theme files and plugins up to date. Let’s face it, this is the world wide web! Without these crucial updates, your site can experience incompatibility issues, broken links and vulnerability for hackers to swoop in and really cause some damage to your site. With these hosting packages and our dedicated server for OCH sites you can rest easy knowing that your site is safe.

Have you ever had a customer approach you to let you know that your website is down or has outdated information on it? How embarrassing is that conversation? Never have that conversation again with monthly site monitoring. I know that you have much more important things to do than to check your site every month, week or hour to make sure everything is functioning. With site monitoring alerts, we will know if there is an issue instantaneously and will fix it for you without interrupting your day.

Tier 1

$ 75 per month
  • Managed Web Hosting
  • Site Monitoring and Security
  • Automated Backups
  • Real Time WordPress core files
  • Real Time updates to theme files
  • Real Time updates to plugins and widgets
  • Cross-browser testing
  • 2 content updates per month
  • e-commerce hosting NOT included

Tier 2

$ 95 per month
  • Managed Web Hosting
  • Site Monitoring and Security
  • Automated Backups
  • Real Time WordPress core files
  • Real Time updates to theme files
  • Real Time updates to plugins and widgets
  • Cross-browser testing
  • 10% discount on development projects
  • Testing environment for development
  • 5 content updates per month
  • e-commerce hosting included
Popular

Tier 3

$ 135 per month
  • Managed Web Hosting
  • Site Monitoring and Security
  • Automated Backups
  • Real Time WordPress core files
  • Real Time updates to theme files
  • Real Time updates to plugins and widgets
  • Cross-browser testing
  • 20% discount on development projects
  • Testing environment for development
  • 10 content updates per month
  • e-commerce hosting included
  • 3 additional page developments per year (valued at $450)
Paid in Full Discount
12 Months Paid in Full = 1 Month FREE
Cancellation Policy

We require a 30 day written notice for cancellation of your hosting account. Upon cancellation, you will either need to hire our team to transfer your website to your new hosting provider or transfer the website yourself. Oftentimes if you are changing service providers, they will transfer your website for no additional fee. However, please note that if they run into technical issues with the transfer, all of our time involved will be billable. We will do everything we can to be accommodating to your new hosting provider.

Explanation of Services

Managed hosting is an IT provisioning model in which a service provider leases dedicated servers and associated hardware to a single client. The equipment is at the hosting provider’s facility and managed there by the service provider. The hosting provider is responsible for setting up and configuring hardware, installing and configuring software, technical support, patch management, system maintenance, monitoring and updates.

Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. The interface allows you to run very detailed reports about who is visiting your website, how often and where from. This can greatly help your marketing strategies by knowing what works and what doesn’t. We also configure Monster Insights on all new site builds to help with the confusion that Google Analytics reports can bring. This plugin gives you simple to read analytics reports right in your WordPress dashboard.

Have a piece of mind knowing that your site is being watched even when you are not keeping an eye on it! We will be alerted if your site goes down for any reason, and weI will work on resolving the issue immediately. Usually if a site does go down for whatever reason, we have it back up before you have even noticed!

WordPress is an online, open source website creation tool written in PHP. But in non-geek speak, it’s probably the easiest and most powerful blogging and website content management system (or CMS) in existence today.

WordPress is simply the platform that your site is run on. However, there are lots of other components involved that allow your site to look and function the way you want it to. Keeping these things up to date and in sync with each other is absolutely imperative to running a healthy WordPress site.

The testing environment allows us to make changes to your site without making them on your live site! We can do this on a hidden URL and perfect it until you are 100% happy then push the changes to your live site all at once.

The Hosting Platform Details

As a member of the WordPress Enterprise Managed Hosting, we have the ability to provide you with top-notch services and speed. All OCH sites are managed on a single dashboard and are constantly monitored to ensure they are running reliably.

Our hosting provider comes with the following platform features:

  • Automated Backups with Easy Restore
  • Easy Spinup of WordPress Sites
  • Automated SSL Certificate Generation
  • Highly Scalable
  • Global CDN
  • Installation of Custom SSL Certificates
  • Dev/Staging/Production Environments
  • User Management
  • Advanced WP-Specific Server Caching

All of this means your website will have access to WordPress specific caching for faster page load speeds, 24/7 security monitoring and malware scanning, daily backups and quarterly security audits. Which means, you can take the weight of worrying about your site off your shoulders.

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logo design

Your brand is communicating in a visual language, do you know what tone it's speaking in? I know what it feels like to need some direction to find out what it is that your brand should truly represent. So I did something fun! I put together a little quiz for you to find out your brand’s style.

Who is this for?

💁‍♀️ Newbies who don’t even have a business name yet.

🤷🏼‍♀️ Business owners who have DIY’d their own branding up to this point.

🙋🏾‍♀️ Seasoned pros who just want to check to see if they are on track.

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