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Website Customer Journey

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Let’s talk for a minute about OWNING your customer experience. This same concept can be applied to the experience they get when they walk into your store, the experience they receive when they start a new service with you, etc… but for today let’s talk about the experience they receive from your company when they visit you online. I’m not just talking about just your website, when they visit you ANYWHERE online!

Use this guide to map out your customer’s experience online, just me you won’t regret it!

 

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logo design

Your brand is communicating in a visual language, do you know what tone it's speaking in? I know what it feels like to need some direction to find out what it is that your brand should truly represent. So I did something fun! I put together a little quiz for you to find out your brand’s style.

Who is this for?

💁‍♀️ Newbies who don’t even have a business name yet.

🤷🏼‍♀️ Business owners who have DIY’d their own branding up to this point.

🙋🏾‍♀️ Seasoned pros who just want to check to see if they are on track.